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Policies

LIMITED WARRANTY

WALSALL HARDWARE CORPORATION

SCOTTSDALE, ARIZONA USA

Seller makes no warranties of any kind, expressed or implied except that the goods sold by the seller shall be of seller’s standard quality. Walsall Hardware Corporation has no control over buyer or ultimate users application of our product. Do not misuse the product. Inspect it periodically for appearance and metal fatigue. Replace at first notice or change. Where human safety is a factor, consult the manufactuer. Remember, any product if misused can break. In the event the buyer believes the goods sold by seller do not meet sellers standard quality, the sole and exclusive remedies of the buyer shall be, in the sole discretion of the seller, repair or replacement of the goods. SELLER SHALL HAVE NO LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES UNDER ANY AND EVERY CIRCUMSTANCES. All items manufactured by seller and claimed to be defective must be shipped to seller’s place of business at the expense of buyer. If seller determines the goods are in fact defective, the goods will be repaired or replaced, seller’s sole discretion. Seller’s acceptance of any items shipped to seller shall not be deemed an admission in the items so shipped are defective, and if seller finds that any items returned are not defective, such items will be reshipped to buyer at buyers expense. SELLER MAKES NO OTHER WARRANTIES, WHETHER WRITTEN OR ORAL, EXPRESSED OR IMPLIED, WITH RESPECT TO ITEMS MANUFACTURED OR SUPPLIED BY SELLER, INCLUDING ANY IMPLIED WARRANTIES OR MERCHANTABILITY OR IMPLIED WARRANTIES OF FITNESS FOR ANY PARTICULAR PURPOSE.

Placing an order with WALSALL HARDWARE CORPORATION constitutes acceptance of the following:

TERMS: Net 30 days on approved credit, COD, credit card, or payment in advance.A finance charge of 2% will be charged to accounts over 30 days. In the event legal action becomes necessary to collect all or part of the amount due, buyer is liable for all attorney fees and collection charges incurred. A $25.00 check charge is applied for returned checks.

MINIMUM ORDERS: Minimum order is $50.00 with a $5.00 surcharge.

BACKORDERS: Unless otherwise instructed, all items not shipped will be backordered and shipped when available. If you do not want backorders, please state on your order "NO BACKORDERS". Minimum backorder shipment is $10.00. Buyer pays freight for backorders.We will make every effort to contact you before shipping your backorder. Customers refusing backorders will be responsible for freight.

RETURNS: All shipments leaving our warehouse are sent in a safe and secure manner. We are not responsible for damange in route caused by mishandling of packages. Claims or losses must be made with freight carrier. Note any losses or damages on your bill of lading at the time of delivery. If your packaged is damaged upon arrival, please save the packaging until the claim is resolved.On items returned to WALSALL HARDWARE CORP. for any reason other than defect or wrong item shipped, there will be a 15% restocking charge against the value of the merchandise being returned. Returned goods must be shipped back prepaid in the least expensive way. Defective goods will be replaced at our cost, providing written authorization is given in a reasonable time period decided by the seller. In the event a defect is claimed WALSALL HARDWARE CORP. will replace the item after the items have been returned and deemed defective. Any liability shall not exceed the replacment cost of the item.